sales after care
Darwin Escapes is one of the fastest-growing UK holiday park operators for a reason.
We have a collection of happy holiday home owner communities in each of our nine ownership locations across the UK. All of these communities are provided with the opportunity to carve a lifetime of happy holiday memories away from the stresses and strains of everyday life whilst on-site.
This wouldn’t be possible if you had to deal with every little minor complaint which you may encounter as a holiday home owner. This is why we have an experienced and dedicated team on hand at all times to offer you support around the clock. We will take on these worries so that you don’t have to. This means that you can simply focus on enjoying the life of luxury in a safe and secure environment.
New Pines Holiday Home Park is no exception, with the outstanding level of customer support we offer highlighted by our 5 star Visit Wales accreditation.
how long will my New Pines Holiday Home last?
One of the questions we are most frequently asked by those taking an interest in holiday home ownership, is “how long will my holiday home last?”.
Well, as long as you adhere to the recommended simple maintenance schedule, your lodge or static caravan can in theory life a lifetime! The simple maintenance tasks you will be expected to adhere to includes simple things such as keeping the guttering clear of dirt and debris.
The level of warranty you will receive on your New Pines holiday home will vary depending upon the manufacturer, but typically will include the following:
- 12 month warranty on new holiday home purchases
- 24 hour support and on-site security for our gated community of owners
- 10 year Gold Shield Extended Warranty on holiday lodges purchases
- Dedicated assistance from our on-site New Pines team
gold shield extended warranty on holiday lodges
One of the exclusive benefits available to anyone who purchases one of the luxury lodges for sale at New Pines is a Gold Shield Extended Warranty. This provides benefits between the 3rd and 10th year of ownership, the extent of which will vary depending upon the manufacturer you have chosen.
This Gold Shield Extended Warranty will cover your holiday lodge from major inherent defects which may occur in the structure of the lodge. This could be anything from a defect which was not immediately apparent at the time of making the purchase, or even a recurring fault. This will typically cover the repair and maintenance of the following items in the lodge:
- Wall frames
- Exterior cladding
- Roof insulation
- Timber Joints
- uPVC windows and doors