before your visit
arrival and departure information
Check-ins are available from 16:00.
If you are likely to arrive later 18:00, please call our resort reception team on 01225 333 909 to let them know. If you have booked a Newton Brook Elegance Lodge, a Neatherfield Lodge or a Neatherfield Watersedge Lodge, you are able to check-in from 14:00.
Check-out time is at 10:00 am on the day of your departure. We kindly ask that you leave your accommodation as you found it.
all your resort information in one handy magazine!
Download our welcome magazine using the button below. You’ll find all kinds of handy information in there, from local attractions and places to visit, to health and safety information about your holiday accommodation.
more important information
find things to do in the local area
There are lots places to explore in the city and the surrounding areas. Starting planning your days out and enjoy everything that Bath Mill Lodge Retreat and the local area has to offer!
additional information about your booking
Please note, the Norland and Delaford lodges do not have full kitchens. They come equipped with a small fridge, with compartment freezer, microwave, kettle, and toaster only.
e-bike battery charging
When charging please remember:
- Never leave batteries charging unattended or on charge while you are asleep.
- Keep an eye out for damage or warning signs that your battery might be failing and becoming a fire risk.
- Store and charge batteries out of sunlight, on hard surfaces and away from exit routes.
For further guidance visit the #ChargeSafe advice here. Please note Children’s e-scooters are not permitted on site roads.
lost/forgotten items:
Don’t forget to check your lodge before you leave (especially on radiators and in drawers) for any items you may have forgotten.
We are sometimes able to return your items if they are found, however, if they are not found please be aware Darwin Escapes is not responsible for items that are left behind or lost in your accommodation or around the resort.