before your visit
before you set off to our resort, please download and read our information guide below
Download and save the file to make sure you always have access.
The guide contains important information about our resort, as well as some handy local phone numbers and information you may need.
How to download:
- Desktop: Please click the arrow in the top left-hand corner of the box below to download your copy.
- Mobile: Please open the brochure to full screen and click the arrow in the top left-hand corner of the box to download your copy.
arrival and departure information
Check-ins are available from 16:00.
If you are likely to arrive later 18:00, please call our resort reception team on 01225 333 909 to let them know.
. If you have booked a Newton Brook Elegance Lodge, you are able to check-in from 14:00.
Check-out time is at 10:00 am on the day of your departure. We kindly ask that you leave your accommodation as you found it.
keeping everyone safe
Please follow all government advice relating to Covid-19 during your stay with us.
Thank you for your understanding and co-operation.
download your resort map
Our resort map helps you find your way around the resort and leads you to your holiday accommodation easily.
Download your own resort map below before you arrive.
Our Bistro is open Monday-Sunday for drinks, dining, and deliveries. Please call 01225 333909 to book a table in the bistro. Please follow the in-lodge instructions to order your delivery.
additional information about your booking
We are now only accepting card payments.
Please note, the Norland and Delaford lodges do not have full kitchens. They come equipped with a small fridge, with compartment freezer, microwave, kettle, and toaster only.
Don’t forget to check your lodge before you leave (especially on radiators and in drawers) for any items you may have forgotten.
We are sometimes able to return your items if they are found, however, if they are not found please be aware Darwin Escapes is not responsible for items that are left behind or lost in your accommodation or around the resort.