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New Pines: new owners’ most asked questions

  • ownership
February 28, 2019

Buying a holiday home can sometimes feel overwhelming and you are bursting with questions, well we’re here to help

Nestled away in the Denbighshire countryside, New Pines Holiday Home Parks offers holiday home ownership with 5 star facilities and a first class, luxurious country club feel. Perfectly located in the local area, New Pines owners can explore the traditional seaside town of Rhyl, which is undergoing a multi-million pound regeneration, as well as the popular retail town of Prestatyn.

Whether you’re looking to purchase your first holiday home or looking for a change of scenery and heard all the lovely things about New Pines in North Wales, we are sure you’ll have a list of questions about our beautiful location. We listed our most commonly asked questions about ownership below, have a read and see if your questions are answered.

How many times can I use my holiday home a year?

New Pines is open for 10 ½ months and you can use your holiday home as much as you would like to during our open season, there is no limit.

Am I able to rent my holiday home out?

No. We do not allow any renting or sub-letting of any owners caravans.

Are my family and friends able to use my holiday home?

Yes, you will be given 20 family and friends passes when you purchase at New Pines, and these entitle the users to the full benefits of ownership.

Will I receive a discount in the facilities?

Not on food, drink or goods. But when it comes to the use of the facilities you don’t need one. As owners, you will have unlimited access to all the 5 star facilities available, from the indoor heated pool, to the fabulous range of activities on offer.

What do my site fees cover?

Your site fees include the unlimited use of all the fabulous facilities and the general upkeep and maintenance of a 5 star destination. Covering everything from the colourful and manicured grounds, to the 24 hour security team.

Does New Pines have Wi-Fi?

Yes, we have free Wi-Fi throughout the park and this also includes your holiday home.

Am I able to live in my holiday home?

No, you must have a permanent residence elsewhere. Although we are open 45 weeks of the year and you are welcome to use your holiday home any time during this season, it cannot be your permanent residence. We will request proof of residence every year.

Is my dog allowed at the park?

Yes, we are a very dog friendly location, with our very own enclosed dog field for your fur-babies to run free in! We do ask that outside of your holiday home and the dog field, dogs are kept on a lead. Please pick up any mess from your dog and dispose in the waste bins provided.

What is a drain down service and should I have one?

We would recommend you have a winterisation drain down service, this helps to protect your holiday home from water damage during the winter from months. The service drains all the water pipes going into and all around your holiday home, helping to stop any burst water pipes and damage to your property.

I’m sure you’ll have more questions and want to know more about our 5 star holiday home park, why not book your park tour and meet our friendly team of Sales Advisors today? Our professional team will showcase the facilities, our wide range of holiday homes and luxury lodges for sale and talk you step by step through the purchasing process.

For more information about ownership at New Pines Holiday Home Park, call our dedicated team on 01745 858010 or speak to an advisor via our Live Chat service.

new pines facilities

The 5 star facilities available at New Pines Holiday Home Park include something for the whole family, with an indoor heated swimming pool, spa pool, sauna and steam room to relax in. If you’re looking for delicious food on your doorstep, the Bistro Restaurant is the place to be, serving mouth-watering main meals, decadent desserts, wonderful light lunches and a range of children’s meals for all ages to enjoy.

The children will love the daily activity programme from cheeky Charlie Bear and his team of Rangers, where they will get stuck into all sorts of fun including face painting parties, arts and crafts workshops and talent shows. The Rangers also provide the fantastic family focused evening entertainment, which includes quizzes, games, bingo, talent shows and a range of cabaret acts.
There are also as many activities to get stuck into around the grounds as there are inside in the complex. The park area is home to classic children’s playground frames, located in a large playing field, ideal for all sorts of fun in the sun, during those sunny days in North Wales! The fur-babies will love the dog field, where they can run free in the enclosed area, while owners can get stuck in with the Allotment Society and grow your own vegetables and fruits.

There is so much to do at New Pines Holiday Home Park, the whole family will love it! Book your park tour, call us now on 01745 858010 or chat to us via our Live Chat service for more information today.

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