before your visit
arrival and departure information
Check-ins are available from 16:00.
If you are likely to arrive later than 6pm, please call our retreat reception team on 01993 835020 to let them know
Check-out time is at 10:00 am on the day of your departure. Please drop your key into the box by the exit barrier. Please pay for any movies and collect any cash deposits, such as for a gym pass, during reception hours and prior to departure.
We kindly ask that you leave your accommodation as you found it and take your rubbish/recycling to the bin bays located around the retreat.
Updated information: We have reduced our single-use plastic in our lodges, removing the kitchen welcome pack, bathroom toiletries, and ducks. Here at Darwin Escapes, we are always looking at our carbon footprint and ways we can ethically and realistically increase our sustainability, and one of these ways is reducing the above, along with other non-biodegradable materials, including suitcases, where we are able.
download your resort map
Our resort map helps you find your way around the resort and leads you to your holiday accommodation easily.
Download your own resort map below before you arrive.
before you set off to our resort, please download and read our information guide below
Download and save the file to make sure you always have access.
The guide contains important information about our resort, as well as some handy local phone numbers and information you may need.
How to download:
- Desktop: Please click the arrow in the top left-hand corner of the box below to download your copy.
- Mobile: Please open the brochure to full screen and click the arrow in the top left-hand corner of the box to download your copy.
additional information about your booking
Please note, that your car registration number will be requested upon arrival for our barrier security system.
Don’t forget to check your lodge before you leave (especially on radiators and in drawers) for any items you may have forgotten.
We are sometimes able to return your items if they are found, however, if they are not found please be aware Darwin Escapes is not responsible for items that are left behind or lost in your accommodation or around the resort.