important information

before your visit

please read our park rules
download here
take note of our hot tub safety information
download here
read our FAQs
find out more

arrival and departure information

Check-ins are available from 16:00.

If you are likely to arrive later than 18:00, please call our resort reception team on 01352 721256 to let them know.

Check-out time is at 10:00 am on the day of your departure. We kindly ask that you leave your accommodation as you found it.

Updated information: We have reduced our single-use plastic in our lodges, removing the kitchen welcome pack, bathroom toiletries, and ducks. Here at Darwin Escapes, we are always looking at our carbon footprint and ways we can ethically and realistically increase our sustainability, and one of these ways is reducing the above, along with other non-biodegradable materials, including suitcases, where we are able.

your resort map

You’ll need to download our resort map before you arrive. Have a look at the map so you can get to where you need to go easily, and safely.

download here

important hot tub information

Please note due to water change and maintenance your hot tub may not be up to the correct temperature when you first arrive.

By using the hot tub you are agreeing to Darwin Escapes’ terms and conditions, and agreeing that you have read our hot tub safety information.

hot tub safety information 

how do I get to the resort?

Our address is: Plas Isaf Lodge Retreat, Caerwys Hill, Caerwys, CH7 5AD

Please use this postcode for your sat nav: CH7 5AD

open in google maps

find out about our
Celebration packages
here

before you set off to our resort, please download and read our information guide below

Download and save the file to make sure you always have access.

The guide contains important information about our resort, as well as some handy local phone numbers and information you may need.

How to download:

  • Desktop: Please click the arrow in the top left-hand corner of the box below to download your copy.
  • Mobile: Please open the brochure to full screen and click the arrow in the top left-hand corner of the box to download your copy.

lost/forgotten items:

Don’t forget to check your lodge before you leave (especially on radiators and in drawers) for any items you may have forgotten.

We are sometimes able to return your items if they are found, however, if they are not found please be aware Darwin Escapes is not responsible for items that are left behind or lost in your accommodation or around the resort.

want to explore?
visit our local area page
click here
want to own your own?
find out about holiday home ownership
find out more