Do you have a question about our beautiful lodge retreat? Please check out our FAQs section.
Check-ins are available from 16:00.
If you are likely to arrive later than 18:00, please call our resort reception team on 01789 613 808 to let them know.
Check-out time is at 10:00 am on the day of your departure. We kindly ask that you leave your accommodation as you found it.
Yes, we are a pet-friendly resort. Please ensure you have added your pet on to your booking.
Wilmcote railway station is a 30 minute walk away from the retreat or a 5 minute drive. Click the button below for directions.
Yes, we are open 12 months of the year, including Christmas and New Year.
There are a number of supermarkets near the resort, please click the button below to see all the options in google maps.
Yes, please follow the same strict rules you would outside the park. We strongly advise that, for your protection, if you or any member of your family or guests use or ride bicycles, skateboards, scooters or heelies; please wear helmets and reflective clothing.
We’re pet-friendly, but do have a few rules to ensure the park can be enjoyed by pet-owners and non-pet-owners alike.
We ask that no dogs, pets, or animals of any kind may occupy a non pet unit without the prior permission of the Park Manager. (This can be achieved by including your pet on your booking form to ensure you are allocated a pet-friendly unit).
- Where allowed, all pets must at all times be kept under proper control and must not enter any facility building. (excluding guide dogs)
- Dogs must be kept on a lead at all times (unless in the dedicated dog areas) and prevented from fouling.
- All fouling should be disposed of immediately in an appropriate manner.
- In accordance with the Dangerous Dog Act 1991, the following breeds of dog are not permitted anywhere on the park at any time: Pit-bull Terrier Japanese Tosa, Dogo Argentino, Fila Braziliero as well as any other breed at the Park Manager’s discretion.
Are you looking to take two dogs on holiday? Please could you kindly call our helpful booking team on 0345 498 6595.
Yes, we have electric car charging ports on our resort.
No, the distribution of power to the units cannot sustain prolonged high usage.
Some lodges have parking next them, others do have a short walking distance. Please click the button below to view our resort map for more clarification.
We are a 10 minute drive from the city centre. Open directions in google maps using the button below.
Yes, it is and guests should use the postcode CV37 0JA, you can then put your lodge number and the park name in the delivery notes.
Yes, the museum is open for the public and guests to view.
Yes you may have a BBQ, but we do ask that you take care and you are required to use the racks for hire.
The BBQ racks are for hire via reception, and we also sell disposable BBQs. The racks have to be fitted by our team to the decking.
Yes, 1 towel per guest is provided.
The lodges do not have DVD players.
All of our holiday lodges are equipped with fridge freezers.