frequently asked questions at Woodside Bay
Please find our list of frequently asked questions below. If you are still unsure about anything, please get in touch with the Woodside Bay Lodge Retreat team.
Check-ins are available from 16:00.
If you are likely to arrive later than 18:00, please call our resort reception team on 01983 885220 to let them know.
Check-out time is at 10:00 am on the day of your departure. We kindly ask that you leave your accommodation as you found it.
You will be given information once you have received your booking confirmation.
Yes, we are a pet-friendly resort. Please ensure you have added your pet on to your booking.
We’re perfectly placed for you to explore the island in your own time. There are so many places to visit and things to do for all ages to enjoy on the Isle of Wight. Click the button below to find out more.
Yes, we are open 12 months of the year, including Christmas and New Year.
There’s a Tesco express just a mile and a half away and a larger superstore in Ryde.
No, but all our lodges have a washer/dryer in the kitchen.
Please follow the same strict rules you would outside the park. We strongly advise that, for your protection, if you or any member of your family or guests use or ride bicycles, skateboards, scooters or heelies; please wear helmets and reflective clothing.
We’re pet-friendly, but do have a few rules to ensure the park can be enjoyed by pet-owners and non-pet-owners alike.
We ask that no dogs, pets, or animals of any kind may occupy a non pet unit without the prior permission of the Park Manager. (This can be achieved by including your pet on your booking form to ensure you are allocated a pet-friendly unit).
- Where allowed, all pets must at all times be kept under proper control and must not enter any facility building. (excluding guide dogs)
- Dogs must be kept on a lead at all times (unless in the dedicated dog areas) and prevented from fouling.
- All fouling should be disposed of immediately in an appropriate manner.
- In accordance with the Dangerous Dog Act 1991, the following breeds of dog are not permitted anywhere on the park at any time: Pit-bull Terrier Japanese Tosa, Dogo Argentino, Fila Braziliero as well as any other breed at the Park Manager’s discretion.
Are you looking to take two dogs on holiday? Please could you kindly call our helpful booking team on 0345 498 6595.
Unfortunately we don’t at the moment. Please ask at reception to find out where the closest ones are.
No, the distribution of power to the units cannot sustain prolonged high usage.
Yes, there is parking next to all our lodges.
Yes, it is and guests should use the postcode PO33 4JT which will bring up Woodside Caravan Park (old name for the site), you can then put your lodge number and the park name in the delivery notes.
Yes, all our facilities are open to the public. Please call reception for more information about prices/memberships.
Yes you may have a BBQ, but we do ask that you take care and you are required to use the racks we supply at reception.
We also sell disposable BBQs. The racks have to be fitted by our team to the decking.
We do not have any DVD players on the lodge retreat.
Yes, towels are provided.
All of our holiday lodges are equipped with fridge freezers.