welcome to our

frequently asked questions

General Questions

Darwin Escapes is a collection of holiday retreats and resorts based in the UK.

We have something for everyone across the UK, from southern coast of Cornwall to the glorious countryside of the Lake District. Enjoy stunning holiday resorts, beautiful holiday home ownership destinations and breathtaking golf courses.

All of our destinations have a collective ethos, of making sure that you love your escape, and we wouldn’t be able to do this if the quality of our resorts wasn’t up to scratch.

Our ethos has helped us stay ahead of the game in the UK holiday park industry. Showcasing high standards and what a staycation can truly offer you!

Our high standards have been independently verified by leading authorities, such as Visit England and Visit Wales, with many of our destinations having five star awards. Find out more about our awards below.

awards

We welcome everyone! We have something for all ages. We’re popular with families, couples and groups of friends. Our resorts typically have facilities and/or entertainment, whereas our retreats are geared up for more of a peaceful escape.

All of our holidays can be booked via our booking partner Hoseasons. You can search for your holiday direct on the Darwin Escapes website to be transferred to Hoseasons for your final booking details or book with Hoseasons on their website directly.


the legal bit

Please be aware, we don’t knowingly allow any guest to use or visit our parks who: (a) has an unspent criminal conviction; (b) has an entry on a criminal register (including the sex offenders’ register); (c) has any record of any order indicating antisocial behaviour, violence, abuse, public disorder, or criminal damage or any other form of antisocial behaviour; (d) is a convicted sex offender, subject to the notification requirements of the Sexual Offences Act 2003; or (e) is subject to a Risk of Sexual Harm Order or Child Abduction Notice. If you don’t disclose this information about yourself or any other member of your party, and it later becomes known to us, we reserve the right to cancel your holiday booking and we will ask you and the other members of your party to leave the park and no refund will be due to you.

No, each of our destinations are unique, that means we can offer a wide range of facilities and accommodation, we really do have something for everyone! We don’t do one size fits all, we know our locations are the perfect place for your to create your holiday in the UK, your way.

You can learn more about each of our locations on our holiday parks page.

Yes!

We have holiday home ownership available at a number of our destinations! For more information about our ownership resorts, please visit our holiday home ownership page.

Yes, all our resorts are pet friendly to both owners and holiday guests.

If you are a holiday guests, please ensure you have included your pet on your booking.

We’re pet-friendly, but do have a few rules to ensure our resorts can be enjoyed by pet-owners and non-pet-owners alike. We ask that no dogs, pets, or animals of any kind may occupy a non-pet unit without the prior permission of the General Manager. (Please add your pet onto your booking form so you are allocated the correct unit).

  1. Where allowed, all pets must be kept on a lead at all times.
  2. All fouling should be disposed of immediately in an appropriate manner.
  3. In accordance with the Dangerous Dog Act 1991, the following breeds of dog are not permitted anywhere on the park at any time: Pit-bull Terrier Japanese Tosa, Dogo Argentino, Fila Braziliero as well as any other breed at the General Manager’s discretion.

Yes, at some of our locations we offer conferencing and venue hire. Find out about the business locations and find out more about all the different event services we offer using the links below.

You can see the complete list of vacancies currently available at our locations across the UK on our careers page.

careers

We have a strong corporate social responsibility here at Darwin Escapes and we keep both the natural habitat around our resorts and the environment top of mind at each of our locations. This includes during construction, renovation and during the everyday operations of our destinations.

You can read more about the measures we take in this regard on our Green Credentials page.

green credentials

Holiday Questions

We have a HUGE selection of holiday resorts across the country for you to choose from. Click the button below and find out more.

our resorts

All resorts check in time is 10am.

Check out time at all resorts it 5pm.

Unfortunately, the location of your holiday accommodation is randomly allocated.

If you have specific requirements please call Hoseasons about your booking on 0345 498 6595

Even within categories that are ‘pet-friendly’ some lodges remain pet-free, so if availability disappears when you add a pet, it means that all the pet-friendly versions are booked up for your dates

Not yet. We are currently working on our holiday brochure and can’t wait to show you! Please keep checking back.

Of course!

Please choose ‘holidays’ on our newsletter form when you click the link below.

newsletter sign up

Please use our contact form and choose the resort you would like to contact when filling in.

contact form

At all our resorts we strive to offer you the best experience, however we understand that sometimes this isn’t always possible and that you may have some feedback for our team.

If you would like to give feedback to Darwin Escapes or about a specific resort please follow the link below and fill in the form.

feedback form

Ownership Questions

We have a great selection of holiday home ownership resorts waiting for you to discover. Visit our dedicated ownership resorts page to find out more.

ownership resorts

It’s easy, our handy buyers’ guide has everything you need to know about buying a holiday home. Click the button below and find out more or call our team on 0800 717 707.

buyers’ guide

Site fees are annual payments and costs will depend on the resort, holiday home and other factors. For more information click the button below and head to our dedicated page or call our team on 0800 717 707.

site fees

Yes!

All our holiday home resorts offer finance options on holiday homes below £150,000. We also have a super handy finance calculator so you can work out how much per month you’ll be paying for your dream holiday home.

Click the button below and read our finance guide to find out more and try out our calculator.

finance guide

Yes, we do. Please follow the link below to download or order a postal version.

brochure download

For all our latest offers, check our dedicated special offers page.

special offers

Yes, we have a dedicated ownership contact form that goes directly to our team, or you can use our live chat service or give them a call on 0800 717 707.

contact form

Of course!

You can choose a specific resort or opt for a newsletter about all our ownership resorts. We send out a monthly newsletter, along with any special offers we may have.

newsletter sign up

We have a wonderful range of holiday homes for sale, from cosy static caravans to larger holiday lodges.

search here

our resorts
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ownership information
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