before your visit
before you set off to our retreat, please download and read our information guide below
Download and save the file to make sure you always have access.
The guide contains important information about our retreat, as well as some handy local phone numbers and information you may need.
How to download:
- Desktop: Please click the arrow in the top left-hand corner of the box below to download your copy.
- Mobile: Please open the brochure to full screen and click the arrow in the top left-hand corner of the box to download your copy.
arrival and departure information
Check-ins are available from 16:00.
If you are likely to arrive later than 8pm, please call our retreat reception team on 017687 76510 (option 1) to let them know
Check-out time is at 10:00 am on the day of your departure. Please drop your key into the box by the exit barrier. We kindly ask that you leave your accommodation as you found it and take your rubbish/recycling to the bin bays located around the retreat.
Please note, we do not allow BBQs in/around your accommodation/our resort.
keeping everyone safe
Please follow all government advice relating to Covid-19 during your stay with us.
Thank you for your understanding and co-operation.
download your retreat map
Our retreat map helps you find your way around the retreat and leads you to your holiday accommodation easily.
Download your own retreat map below before you arrive.
important hot tub information
Please note due to water change and maintenance your hot tub may not be up to the correct temperature when you first arrive.
By using the hot tub you are agreeing to Darwin Escapes’ terms and conditions, and agreeing that you have read our hot tub safety information.
Restaurant opening times are: Mon/Thu/Fri/Sat first sitting 5pm, every 15 minutes thereafter, last sitting 8.30pm* Sun first sitting 2pm, every 15 minutes thereafter, last sitting 7pm* Wed evening Pizza Night from 5pm until 8pm *120 minute table allocation (pre-booking is essential). Our bar opening times are: Mon to Sat 3pm – 10pm as last orders, and Sun 12pm – 9pm as last orders. Enjoy live music in the bar every Wednesday or Thursday evening, seating is on a first come first served basis. *Please note, that opening times are subject to change throughout the 2022 season, and check with reception for the most up-to-date times.
The spa and relaxation suite are now open* and offering a fantastic menu of treatments available during your stay with us.
To book your treatments please email our spa team at firstname.lastname@example.org. A member of our team will reply to your request within 36 hours. Please download the latest menu and price list below.
*Please note, opening times are subject to change throughout the 2022 season, and please check with reception for the most up-to-date times. Our Jacuzzi and Sauna are NOW OPEN.
The gym is open to guests aged 16 and over (16 and 17 year olds must be supervised by an adult), please book your slot at reception.
additional information about your booking
Please contact the retreat directly before your arrival by phone on 01768 776 510 or by email to email@example.com with all vehicle registrations (please include your booking reference, booking name and arrival date). This will help ensure a smooth check-in at reception (only one person per booking is required for check-in).
Don’t forget to check your lodge before you leave (especially on radiators and in drawers) for any items you may have forgotten.
We are sometimes able to return your items if they are found, however, if they are not found please be aware Darwin Escapes is not responsible for items that are left behind or lost in your accommodation or around the resort.