before your visit

arrival and departure information

Check-ins are available from 16:00.

If you are likely to arrive later than 18:00, please call our resort reception team on 01760 751370 to let them know.

Check-out time is at 10:00 am on the day of your departure. We kindly ask that you leave your accommodation as you found it.

Please be aware, our kitchen may potentially be closed on a Tuesday & Wednesday due to no chefs available. 

please note:

Go Active timetables and swimming pool opening times will be affected throughout July.

15th July – 21st July

22nd July – 28th July

all your resort information in one handy magazine!

Download our welcome magazine using the button below. You’ll find all kinds of handy information in there, from local attractions and places to visit, to health and safety information about your holiday accommodation.

download welcome pack

important information

    hot tub information

    Please note due to water change and maintenance your hot tub may not be up to the correct temperature when you first arrive. By using the hot tub you are agreeing to Darwin Escapes’ terms and conditions, and agreeing that you have read our hot tub safety information.

    download hot tub info
    resort map

    Our resort map helps you find your way around the resort and leads you to your holiday accommodation easily. Download your own resort map below before you arrive.

    download map

    Please use this postcode for your sat nav: PE32 1HU. Please note not all sat navs recognise our postcode so they can find us on google maps by entering Norfolk Woods Resort. If you use What three words please use: carry.tweed.craziest

    open google maps
    park rules

    Please download and read our resort rules

    download park rules
    pool and gym rules

    Please download and read our pool and gym rules

    download pool rules
    our FAQs

    If you have a question, click the button to read our handy frequently asked questions page.

    find out more
take a look around

additional information about your booking

Please note that all accommodation has four steps up to the entrance.

lost/forgotten items:

Don’t forget to check your lodge before you leave (especially on radiators and in drawers) for any items you may have forgotten. We are sometimes able return your items if they are found, however, if they are not found please be aware Darwin Escapes is not responsible for items that are left behind or lost in your accommodation or around the resort.

don’t want your holiday to stop?

Did you know you can buy a holiday home here at Norfolk Woods Resort & Spa? Give us a call to find out more, or check out our handy buyers’ guide by clicking the button below.

buyers’ guide