FAQ's

holiday break questions

A towel each is provided, you may wish to bring extras

Yes, pets are accepted in specific lodges within pet-friendly categories. Please include each pet in the original booking.

Please note that if you add a pet to the search and it shows no availability, this means all pet-friendly lodges are booked up for your dates

There’s a Lidl, Morrsions, Sainsbury’s, Co op, Aldi, Asda, Londis and Waitrose, each within 15 minute’s  drive of the resort.

We kindly request that you don’t bring or erect any tents, gazebos or awnings by your lodge.

You’re welcome to use a disposable BBQ, please hire a BBQ rack from reception (free of charge) to protect the decking and always dispose of used barbecues with caution. Sorry, no gas barbecues.

Our address is Buxton Rd, Alsop en le Dale, Ashbourne DE6 1QU

All ‘premier’ lodges have a private outdoor hot tub

We’re pet-friendly, but do have a few rules to ensure the park can be enjoyed by pet-owners and non-pet-owners alike.

We ask that no dogs, pets, or animals of any kind may occupy a non pet unit without the prior permission of the Park Manager. (This can be achieved by including your pet on your booking form to ensure you are allocated a pet-friendly unit).

a. Where allowed, all pets must at all times be kept under proper control and must not enter any facility building. (excluding guide dogs)

b. Dogs must be kept on a lead at all times (unless in the dedicated dog areas) and prevented from fouling.

c. All fouling should be disposed of immediately in an appropriate manner.

d. In accordance with the Dangerous Dog Act 1991, the following breeds of dog are not permitted anywhere on the park at any time: Pit-bull Terrier Japanese Tosa, Dogo Argentino, Fila Braziliero as well as any other breed at the Park Manager’s discretion.

Are you looking to take two dogs on holiday? Please could you kindly call our helpful booking team on 0345 498 6595

not found your answer?
  • This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
  • This field is for validation purposes and should be left unchanged.