important information

before your visit

before you set off to our resort, please download and read our information guide below

Download and save the file to make sure you always have access.

The guide contains important information about our resort, as well as some handy local phone numbers and information you may need.

How to download:

  • Desktop: Please click the arrow in the top left-hand corner of the box below to download your copy.
  • Mobile: Please open the brochure to full screen and click the arrow in the top left-hand corner of the box to download your copy.
please read our park rules
download here
see our pool and gym rules
download here
see our FAQ's
learn more

arrival and departure information

Check-ins are available from 16:00.

If you are likely to arrive later than 18:00, please call our resort reception team on 01288 352563 to let them know.

Check-out time is at 10:00 am on the day of your departure. We kindly ask that you leave your accommodation as you found it.

keeping everyone safe

Please follow all government advice relating to Covid-19 during your stay with us.

Thank you for your understanding and co-operation.

download your resort map

Our resort map helps you find your way around the resort and leads you to your holiday accommodation easily.

Download your own resort map below before you arrive.

download here

Please note, Covid-19 measures and restrictions will be in place during your stay for the health and safety of all our guests. Our teams are working incredibly hard to ensure the positive guest experience that you would expect from us, however please be aware that there may be certain facilities and services that may be affected or delayed due to the continuing impact of Covid-19 and staff self-isolation. Opening times of all facilities are subject to change throughout the 2022 season.

pool, activities, & entertainment

  • Our swimming pool is now open. For the latest opening times please ask at reception.
  • There is reduced capacity in our soft play, which is running on a first-come-first-serve basis. Please ask reception for the latest opening times in this area.
  • We are also running at reduced capacity for our Evening entertainments on a first-come-first-service basis. Please speak to reception about the latest timetable.

view our GoActive timetable here 

take a look around

additional information about your booking

We are now only accepting card payments.

Please note access to the nearby Sandymouth Bay Beach is a steep walk and is not suitable for wheelchairs and buggies.


lost/forgotten items:

Don’t forget to check your lodge before you leave (especially on radiators and in drawers) for any items you may have forgotten.

We are sometimes able to return your items if they are found, however, if they are not found please be aware Darwin Escapes is not responsible for items that are left behind or lost in your accommodation or around the resort.

want to know more?
read our FAQs
find out more