important information

before your visit

before you set off to our resort, please read the below information

please read our park rules
download here
see our pool and gym rules
download here
take note of our hot tub safety information
download here

arrival and departure information

Check-ins are available from 17:00.

If you are likely to arrive after 18:00, please call our resort reception team on 01491 827300 to let them know.

Check-in for selected accommodation is from 14:00, please see your booking confirmation of our check-in time.

Check-out time is at 9:00 am on the day of your departure. We kindly ask that you leave your accommodation as you found it.

keeping everyone safe

Please follow all government advice relating to Covid-19 during your stay with us.

Although the legal requirement has been lifted, the government still advises face coverings in crowded areas. For the safety of everyone, we therefore strongly encourage all visitors, guests, and team members to wear face coverings while moving around communal buildings at the resort.

Thank you for your understanding and co-operation and we hope you enjoy your holiday with us.

Please note, all facilities maybe closed on certain days during your stay or running at a reduced capacity. Opening times are subject to change throughout the 2021 season

additional information about your booking

Please note, we are now only accepting card payments.


lost/forgotten items:

Don’t forget to check your lodge before you leave (especially on radiators and in drawers) for any items you may have forgotten.

We are sometimes able to return your items if they are found, however, if they are not found please be aware Darwin Escapes is not responsible for items that are left behind or lost in your accommodation or around the resort.

want to know more?
read our FAQs
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Coronavirus (COVID-19)

Our resorts in England and Wales are open. Please note, the opening times for all facilities and bistros/restaurants are subject to change throughout the 2021 season. All visitors and guests are asked to follow all government advice relating to Covid-19 whilst at our resorts.

find out more here