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FAQ's about Tilford Woods

Do you have a question about Tilford Woods Lodge Retreat that needs answering? You can find a selection of answers to the most frequently asked questions below.

General Questions

Check-ins are available from 16:00.

If you are likely to arrive later than 18:00, please call our resort reception team on 01252 792199 to let them know.

Check-out time is at 10:00 am on the day of your departure. We kindly ask that you leave your accommodation as you found it.

Set your satnav to postcode: GU10 2DD.

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Yes, we are a pet-friendly resort. Please ensure you have added your pet on to your booking.

XL Bullys are welcome to our resorts as long as owners follow the government rules. They must have a muzzle and lead on at all times when outside, this includes on patios and decking areas of the lodge.

Farnham is approximately 4 miles from Tilford Woods, which is around a 10 minute drive.

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Located in the heart of the Surrey countryside, there are so many things to do and being only a 50 minute train ride into London, you’ll have lots to explore.

Click the button below for more information about the local area.

local area

Farnham Train Station is a 10 minute drive from the resort.

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Yes, we are open 12 months of the year, including Christmas and New Year.

There are number of supermarkets in the local area, take a look at google maps using the link below.

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Phone signal can be inconsistent inside your lodge and on park and will vary between devices and network.

Please follow the same strict rules you would outside the park. We strongly advise that, for your protection, if you or any member of your family or guests use or ride bicycles, skateboards, scooters or heelies; please wear helmets and reflective clothing.

We’re pet-friendly, but do have a few rules to ensure the park can be enjoyed by pet-owners and non-pet-owners alike.
We ask that no dogs, pets, or animals of any kind may occupy a non pet unit without the prior permission of the Park Manager. (This can be achieved by including your pet on your booking form to ensure you are allocated a pet-friendly unit).

  1. Where allowed, all pets must at all times be kept under proper control and must not enter any facility building. (excluding guide dogs)
  2. Dogs must be kept on a lead at all times (unless in the dedicated dog areas) and prevented from fouling.
  3. All fouling should be disposed of immediately in an appropriate manner.
  4. In accordance with the Dangerous Dog Act 1991, the following breeds of dog are not permitted anywhere on the park at any time: Pit-bull Terrier Japanese Tosa, Dogo Argentino, Fila Braziliero as well as any other breed at the Park Manager’s discretion..

Are you looking to take two dogs on holiday? Please could you kindly call our helpful booking team on 0345 498 6595.

Visit our careers page for all the latest information.


Unfortunately we don’t at the moment. Please ask at reception to find out where the closest ones are.

No, the distribution of power to the units cannot sustain prolonged high usage.

Resort Questions

Yes. Every lodge has at least one designated parking space next to, or very close by your lodge.

Our Falkner and Cobbett lodges both feature saunas. The Cobbett also boasts a private outdoor hot tub! Use the buttons below to find out more about these lodges.

Yes, it is and guests should use the postcode GU10 2DD, you can then put your lodge number and the park name in the delivery notes.

Yes, towels are provided.

All of our holiday lodges are equipped with fridge freezers.

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