before your visit
before you set off to our resort, please download and read our information guide below
Download and save the file to make sure you always have access.
The guide contains important information about our resort, as well as some handy local phone numbers and information you may need.
How to download:
- Desktop: Please click the arrow in the top left-hand corner of the box below to download your copy.
- Mobile: Please open the brochure to full screen and click the arrow in the top left-hand corner of the box to download your copy.
arrival and departure information
Check-ins are available from 16:00.
If you are likely to arrive later than 18:00, please call our resort reception team on 01335 310441 to let them know.
Check-out time is at 10:00 am on the day of your departure. We kindly ask that you leave your accommodation as you found it.
keeping everyone safe
Please follow all government advice relating to Covid-19 during your stay with us.
Thank you for your understanding and co-operation.
download your resort map
Our resort map helps you find your way around the resort and leads you to your holiday accommodation easily.
Download your own resort map below before you arrive.
important hot tub information
Please note due to water change and maintenance your hot tub may not be up to the correct temperature when you first arrive.
By using the hot tub you are agreeing to Darwin Escapes’ terms and conditions, and agreeing that you have read our hot tub safety information.
The bistro is open daily for drinks and Thursday-Monday (inclusive) for dining and deliveries. Call 01335 310441 to pre-book a table in the bistro.
additional information about your booking
Please note, we are now only accepting card payments.
BBQs are not permitted on the retreat without a clip-on safety stand, these are available from reception, to arrange or for any queries please feel free to call our reception team on 01335 310 441.
Don’t forget to check your lodge before you leave (especially on radiators and in drawers) for any items you may have forgotten.
We are sometimes able return your items if they are found, however, if they are not found please be aware Darwin Escapes is not responsible for items that are left behind or lost in your accommodation or around the resort.